Posts Tagged "tools"

Susanna Quoted in Globe & Mail Online Public Engagement Article

Susanna Quoted in Globe & Mail Online Public Engagement Article

Frances Bula, reporter with The Globe and Mail, interviewed Susanna Haas Lyons for the national newspaper’s recent article about public engagement with online tools. The new democracy: Surrey to launch ...

Social Media Privacy and Security Tips from… The US Army

Social Media Privacy and Security Tips from… The US Army

The US Army’s 2013 Social Media Handbook is an excellent resource for any organization. Privacy and security are critical considerations for successful social media efforts, and who better to follow ...

Digital Democracy – Vancouver Discussion with Delib

Digital Democracy – Vancouver Discussion with Delib

Digital democracy pioneer Chris Quigley presented yesterday at a digital democracy event I organized that attracted over 30 Vancouverites. Chris’ shared with work with Delib, a UK-based online engagement firm ...

A Manager’s Guide to Evaluating Citizen Participation

A Manager’s Guide to Evaluating Citizen Participation

This new report by Tina Nabatchi, published by the IBM Center for The Business of Government, provides a practical assessment guide for government program managers who want to know if ...

3 Must Haves for Digital Engagement by Local Governments

3 Must Haves for Digital Engagement by Local Governments

There are so many options when it comes to using digital tools to engage the public, it can be hard to know where to start. If you only do three things to engage the public online, and you’re a small to medium sized municipal government, here’s what they should be:

Four Free e-Democracy Learning Events this Month

Four Free e-Democracy Learning Events this Month

There’s a bunch of great e-democracy events happening this June, all of which are accessible remotely. Check out these talks, which feature folks like the White House’s Macon Phillips, Pew’s ...

Put it to a social vote: Hyperarchy

Put it to a social vote: Hyperarchy

My Google alerts just introduced me to a new collaborative decision making tool called Hyperarchy Social, by Nathan Sobo of Pivotal Labs. The tool invites users to pose a question and offer multiple answer options. Where it gets good is in the ranking interface (drag and drop, which is fun) and in the ability for anyone add an answer option.

Characteristics of Quality Online Engagement

Characteristics of Quality Online Engagement

At Vancouver Change Camp in June 2010 I hosted an open space discussion on the characteristics of quality online engagement. About 20 people from non-profit, government, business and other sectors participated. Here are the most important messages our group developed, starting with “Good quality online engagement has many of the same qualities of face to face participation”.

Online tools and Citizen Engagement

Online tools and Citizen Engagement

I’ve been participating for a while now in listserves about public engagement for strong, healthy democracies. One topic that sparks my passion is the role of digital media in creating sites of civic participation. Here’s one of my recent contributions.